These questions should help you get a better understanding of what to expect from the protective coating service and whether it’s the right choice for your vehicle.
When inquiring about a protective coating service from a detailer, here are some questions you may want to ask:
What brand of protective coating do you use? If they are not offering a professional only product, there’s a reason. Keep that in mind.
What is the expected durability of the coating? Most professional coatings have a bond of 3-5 years, some with claims considerably longer. Numerous tests have shown all coatings work their best for around two years, and how you maintain them is the key to their performance. The specialists at Flawless guarantee the coating will do as advertised, as long as the maintenance plan is followed.
How long does the application process take? At minimum the process should take six hours. This would be on a new vehicle with little-to-no defects.
Do you offer any warranties or guarantees on the coating? Be wary of warranties. Read them very carefully. Most cover absolutely nothing. Companies that offer a guarantee of their workmanship are a better choice.
What kind of preparation is necessary before the coating can be applied? A thorough hand wash, decontamination, and machine polishing is a requirement for proper preparation of a protective coating service.
Can the coating be applied to all parts of the vehicle, including plastic and glass? This will vary as some companies offer different coatings for various substrates. Others, such as the one Flawless offers, has one coating for everything.
Will the coating affect the gloss or color of the vehicle? Coatings will enhance the gloss of the paintwork.
What should I expect in terms of aftercare and how long do I need to wait before washing the vehicle? Again, this will vary. It is best to wait two weeks prior to washing the vehicle. Hand washing at least once a month is recommended, with having a decontamination done at least twice yearly.
These questions will help you evaluate the detailer’s level of expertise and professionalism, and give you confidence in their ability to provide a high-quality ceramic coating service for your vehicle.
How long have you been applying ceramic coatings? Expect to pay for experience. You cannot compare a detailer with 10 cars under their belt and one with 100+. The specialists at Flawless have 7+ years experience and 350+ vehicles of experience.
What kind of training or certification do you have? This is important. Many coating companies just give out certifications to anyone with an LLC. The pros at Flawless actually attended a hands on training to ensure the best application.
Can you provide references or examples of previous work you have done? A good place to check work is the detailer’s website and social media accounts.
Are you insured and licensed? If the answer to either of these questions is no, RUN! Demand proof. Any reputable detailer will provide proof.
Do you have any special techniques or processes that you use to ensure the best results? If the detailer fumbles at this question, it’s a red flag. The process at Flawless has remained the same for years.